Tag: Communication

Disruptive Times Call for Compassion, Learning, and Conversations

Posted on March 10, 2021

Leadership in disruptive times is no easy feat. To succeed, leaders, executives, and managers must lead with careful consideration and mindful intention. Richard Boyatzis, a Professor in the Departments of Psychology at Case and Organizational Behavior at Case Weatherhead School of Management writes, along with his colleagues, in the book, Resonant Leadership. Disruptive times call for leaders to support learning and to have compassion, mindfulness to center and calm, and emotionally intelligent conversations. Practice compassion: ...

Managing Yourself: Emotional Intelligence

Posted on June 22, 2015

How well do you manage yourself at work?  How about communicating with co-workers? Are you aware of your emotions enough to understand them before you say what you think?   Take this information quiz and get a clearer idea of how well you use your emotional intelligence now when leading.  This article also gives suggestions/resources to support improving this valuable set of skills for business leaders.

Motivating Employees

Posted on July 30, 2013

The author of this short, well written blog is Susan David, whom several members of the Perla Group had the opportunity to hear speak at the annual Harvard Coaching in Leadership conference. She is a researcher and consultant to businesses on Emotional Intelligence... so what is the missing link to employee engagement?  Learn more about employee autonomy being linked to employee motivation.

The CEO as Transformational Storyteller

Posted on November 30, 2011

Amid economic challenges like those at work today, companies need to transform themselves, adapting to survive and even move ahead.  But given the volume of coverage and advisory-oriented information out there, surprisingly little attention is paid to the role of one important person – the CEO.   What can this key leader do? According to a recent article in the McKinsey Quarterly, issued by management consultants McKinsey & Company, the first thing CEOs should do is ...

The Ladder of Effective Speaking

Posted on September 11, 2010

Speaking in a manner that is concise, energetic and clearly communicates ones requests, information and desires is refreshing and important in our information-cluttered age.  As one teacher said, “So many ways of communicating and what ARE WE communicating?” How many conversations in meetings, emails, face to face and blogs do we come upon in a day—do you feel certain that you are communicating powerfully and successfully?  Too often, we get caught using language that does ...

Five Secrets of Effective Communication

Posted on March 10, 2010

David Burns, MD has contributed many books to our understanding of how our thoughts and feelings can be managed to change our moods.  His method for effectively communicating is excellent especially in situations that are difficult, "heated" or in conflictual conversations in the work place - or at home.  The key here is to use a method below which you can genuinely express. If it seems inauthentic to the listener, it is not effective.  Practice! ...

Personal Boundaries

Posted on February 8, 2010

"No one can make you feel inferior without your consent." Eleanor Roosevelt We all can understand the concept of personal space, e.g., someone moving too close to us and then we feel the need to back up to "get our space back."  We also have "psychological boundaries" that need to be respected.  Sometimes, with some people, those boundaries are violated. Boundaries are imaginary lines that keep other people's actions and behaviors out.  Anything that causes ...

Creative thinking and positive emotion

Posted on August 31, 2009

“There are, at least, TWO ways to relate to anything:  a small minded way and a large minded way. Choose large mind." John G. Sullivan Open up the lens of your thinking by choosing "large mind".   A helpful image to consider when your thoughts, under stress, are going down the “psycho path”:  when we feel upset, scared, angry, or generally thinking negatively.  Soon, pessimistic recourse is all that we can imagine.  Consider the comic from ...